Question 1

Which petroleum and petrochemical products does BG Petro Chemicals supply?

Accepted Answer

Paving bitumen, solvent-refined base oils and bright stock, rubber process and insulating oils, paraffin, microcrystalline and slack waxes, hydrocarbon solvents, BTX aromatics, glycols and other intermediates, phthalate and non-phthalate plasticisers, PVC resins and refinery sulphur.

Question 2

Is technical and safety documentation provided for each grade?

Accepted Answer

Available safety data sheets, specifications, certificates of analysis and hazard information are confirmed for the specific grade, producer and offer. Transport documents are prepared as the material and route require.

Question 3

What certificates come with a petroleum grade?

Accepted Answer

None as a blanket statement. A certificate is issued to the refinery or plant that makes a grade, so we share a producer's management-system or product certificate only after checking that it covers the producing site. Registration questions under REACH or UK REACH, normally the importer's responsibility, are handled product by product.

Question 4

What MOQ applies to flexitanks, drums or bagged grades?

Accepted Answer

Minimum order quantities depend on the product, producer, pack and destination: a flexitank of base oil, a container of drummed bitumen and a pallet of bagged wax each carry their own minimum. Send the grade and volume for an offer-specific figure.

Question 5

How do I request a quote for a petroleum grade?

Accepted Answer

Use our Contact page, email sales@bgpetrochem.com or call +44 20 7101 3847. Name the product and grade, the specification or test methods, the pack, quantity and delivery country; the end use, such as lubricant blending or road paving, helps us match the grade.

Question 6

Who invoices petroleum orders, and how are they paid?

Accepted Answer

Every contract and invoice is issued by Bio Green Wax Ltd. Payment is normally by bank transfer or letter of credit; the terms in each offer reflect the order value, the pack format and your trading history with us.

Question 7

Can you export petroleum products to my country?

Accepted Answer

In many cases, yes, but BG Petro Chemicals checks each destination before quoting. For petroleum and petrochemical products the deciding points are the hazard class, the import, registration and customs rules in your market, and a carrier or shipping line that accepts the UN number. Send the delivery country or port with the product and grade, and we check the route, Incoterm and shipping documents.

Question 8

What lead time should I plan for?

Accepted Answer

Lead times are set per offer. They depend on the producer's schedule, any sample approval, the pack (flexitank, ISO tank, drums or bags) and dangerous-goods booking for classified loads. Each offer states the lead time for its pack option, so you can plan deliveries around it.

Question 9

Can you ship flammable and other dangerous goods?

Accepted Answer

Enquiries for classified materials, such as flammable solvents, benzene and methanol, are reviewed against UN classification, packaging, carrier acceptance and destination rules before BG Petro Chemicals confirms whether supply can be offered.

Question 10

Can I review a recent batch COA and the SDS before I order?

Accepted Answer

Yes, on request, for grades where the producer issues them: the SDS in GHS/CLP format, a TDS with typical properties such as viscosity, density, flash point or congealing point, and a recent batch COA with results by test method.

Question 11

Can I order a sample before a full load?

Accepted Answer

For many grades, yes. Sample bottles and trial drums for lab testing or blending trials are packed and labelled for their hazard class. Some classified products, such as flammable solvents and aromatics, cannot travel by ordinary courier, so tell us the product, sample size, test and address; we confirm what can ship and any cost.

Question 12

Which company stands behind BG Petro Chemicals?

Accepted Answer

BG Petro Chemicals is the petroleum and petrochemical products brand of Bio Green Wax Ltd, sourcing refinery and plant grades for industrial buyers against an agreed specification.

+44 20 7101 3847 +44 7778 028001

Bio Green Wax Ltd, 128 City Road, London, United Kingdom, EC1V 2NX

Company No: 15814481

Question 13

Do you supply petroleum product distributors?

Accepted Answer

Yes, where it works for both sides. Distributors serving lubricant blenders, road contractors, or rubber, plastics or candle makers in a defined region can send their profile, territory, product range, storage for classified goods and expected volumes through the Contact page. We then assess whether regular supply is practical.

Question 14

Why might I receive a reply from a different Bio Green email domain?

Accepted Answer

BG Petro Chemicals is a brand of Bio Green Wax Ltd. Our team may reply from biogreenwax.com or another Bio Green brand email domain.

Our company email domains: biogreenwax.com, biogreenfuels.com, biogreenoilsfats.com, biogreenchem.com, biogreenfoods.com, biogreenoleo.com, biogreenwax.co.uk, bgpetrochem.com.

Please confirm any changes to payment details with us by phone.

Petroleum Supply FAQ: Grades, SDS & Shipping

Ordering

What MOQ applies to flexitanks, drums or bagged grades?

How do I request a quote for a petroleum grade?

Who invoices petroleum orders, and how are they paid?

Need a COA or a Grade Comparison?